This listing is for a custom personalised 20oz handled tumbler made especially for you.
The decorated cups shown in the photos are examples of previous designs to give you inspiration.
What you are purchasing is the blank stainless steel handled tumbler, which will then be transformed into your custom design.
Every Shimmer Shack tumbler is handmade using resin, glitter, pigments and a whole lot of creative chaos to create a one of a kind piece.
How to order your custom tumbler:
- Purchase the listing (this secures your blank tumbler).
- Leave your design details in the notes box at checkout, or message me after ordering. Message me via email or socials if you wanna chat designs (Yes I can do photos)
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Tell me things like:
- Colours you want
- Glitter or pigment styles
- Theme or vibe
- Name or wording if you want text added
- Once I have your details, I will create your completely unique handmade tumbler.
- Because each one is handmade, no two cups will ever be identical. That’s the magic of Shimmer Shack.
Handmade in Australia with resin, glitter and questionable levels of sparkle.
Returns Policy
DUE TO ACCIDENTAL ORDER OR CHANGE OF MINDWe offer refunds and/or exchanges, providing a request for return is received within 30 days of your order being delivered. Your item must be in its original packaging and in the same condition that you received it.
The return shipping costs will be the responsibility of you, the customer. For domestic orders (AUS & USA) a prepaid shipping label can be provided, with the associated costs being deducted from the refunded amount. International (Asia) returns will need to be arranged by the customer, and will require a tracking number.
Any refund or exchange will only be issued once the original item has been shipped back to us.
DUE TO DEFECTIVE OR DAMAGED ITEM
In the unlikely event you receive a defective or damaged item, we offer you the choice of a full refund or a replacement. We will cover all return shipping costs.
Please report any issue within 5 days of receiving your item. We kindly ask that you provide clear evidence of the fault or damage, so we can expedite your request efficiently.
Please refer to our full Refund Policy for more information
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- Choosing a selection results in a full page refresh.